Terms of service

General

PVB-HANDELSBOLAG (969795-8586) includes only agreement with customer over 18 years old. If the person is underage guardian permission is required.

If the person is underage guardian permission is required.

Agreement includes when customer send an order to the shopping cart.

Value added tax 25 % is included in the price.

We reserve the right to correct obvious errors, for instance in pricing, or misprints afterwards. If the customer is not happy with our correction the person is allowed to decline the order with no charge. We reserve the right to cancel orders if the product is sold out, and under technical issues.

Customer can demand and make changes on orders before they have been shipped.

All products remains PVB HB’s property until full payment has been made.

PVB has the right to cancel an order if fraud is suspected.

Rights of Withdrawal

Du har full ångerrätt (retur och bytesrätt) inom 14 dagar från det att du mottagit varan vid oöppnad förpackning.
Ångerrätten kan nyttjas förutsatt att varan returneras tillsammans med de etiketter och originalförpackning som följer med varan.

Return

You can return your products to PVB-HB as long as the product is unused.

You can choose to change a product or receive full refund.

All products that are sent back have to be carefully packaged to avoid any damage on the product. It is you that are responsible for the risk of the transportation back to PVB HB.

Reclaim

If you reclaim your product because of any damage or misproduction we will do a manual assessment, and possibly demand to have the product sent back if needed.

First commitment under a reclaim is to correct the error. If this cannot be made and the reclaim is approved PVB-HB will refund you with a new product.

If we are not able to refund you with the same model you as a customer have the right to cancel the purchase and get the money refunded.

It may take up to 14 days for a return to be received and processed. PVB will refund any payments the customer or its pay- or credit card company has made with regard to the order.

Return address for withdrawal and reclaim

PVB HB
Fajansvägen 153
238 42 Malmö

Contact for withdrawal and reclaim:

E-mail: info@pvbgaming.com

Assortment

I samband med din registrering och beställning godkänner du enl lag att vi lagrar och använder dina uppgifter i vår verksamhet för att fullfölja våra åtagande gentemot dig. PVB HB  skyddar dina personuppgifter enl personuppgiftslagen . Du har alltid rätt att se dina personuppgifter som finns registrerade hos oss. Om de är felaktiga eller ofullständiga har du rätt att få uppgifterna rättade eller raderade. PVB HB använder krypterad dataöverföring . Betalnings- och personuppgifter sker genom säkra sidor på nätet.

SORTIMENT

PVB-HB reserve the right to make changes in the collections, and has the right to remove products from the assortment before a purchase has gone through

Vi reserverar oss för eventuell slutförsäljning av varor i sortimentet.

PVB-HB reserves for possible misprints in texts on the website.

We do not give any guaranties that all pictures will give the exact appearance of the products. PVB-HB reserves the right to adjust prices and any price errors.

FORCE MAJEURE

PVB-HB is free from penalty for failure to fulfill certain obligation according to the agreement. PVB is not liable for any delays caused by circumstances beyond PVBS control, e.g. acts of war, fire, lightning, sabotage, technical problems, defects in power-/tele-/computer communication and other disasters. Force majeure include governmental decisions that impact the market, or products negatively, e.g. restrictions in indications, warnings, sales ban, abnormal decline in the market, and if the company is exposed by criminal, or terror acts.

Dispute

Klagomål eller synpunkter avseende PVB-HB:s tjänster eller produkter bör meddelas till PVB-HB:s kundservice via e-mail info@pvbgamin.com

If the customer is not happy with how PVB manages the errand the customer is welcome to turn to its local consumer organization, or consumer agency. 

We always follow the consumer agency’s recommendations.

Privacy Policy

The General Data Protection Regulation, GDPR, is a European legislation to protect the privacy and personal information of individuals living in the European Union. As a European company we follow GDPR. Some of the rights include the right to be informed about which personal data is collected and the right to erase or rectificate data.

We will act as data controller for the data we manage about you as a customer or visitor.

We register and manage personal data in cases where it is necessary for us to deliver a functioning service and good experience to you, or to process orders, fulfill contractual obligations and obligations under law.

When you place your order or register an account with us, you provide your personal data (like name, email, phone and address). In connection with your registration or order, you agree that we store and use your data in our business to complete the agreement with you. We will also automatically save traffic data such as IP address and browser information for each visit and event on our website. We also allow third party providers to collect statistics when browsing our website. Information about your payment is stored at our secure payment service providers.

When you contact us, the personal data you enter will be saved. This includes all information in the email or contact form. We will save the data to provide you with a good and friendly support service for future contact occasions.

You have the right to receive the data we have registered about you. If it is incorrect, incomplete or irrelevant, you may request that the data be corrected or removed. Please contact us by email in that case.

Om du vill framföra klagomål som rör vår hantering av personuppgifter är Datainspektionen den tillsynsmyndighet du ska vända dig till.